Services
In-Home Consultation:
Since all of our services are customized for each client, we take the time to visit with you and learn what you would like to achieve before proposing a service. By understanding your goals, it allows us to offer the best solution for your situation.
Customized In-Home Training:
Each class is tailored to match your objectives and skill level. We will start with the basics, if necessary, and proceed at a pace that is comfortable for you. Our training is performed in one hour increments, which limits the information provided in each session to a manageable amount. Most of our lessons can be completed in one session.
We will help you with any device that you need to figure out. Whether it's an issue with your computer, tablet, phone, TV, E-mail - you name it.
Possible lessons include: Basic Computer Skills, Operating Your Tablet, Operating Your Smart Phone, Navigating the Internet, Managing Your E-mail, Using Facebook, Video Conferencing, Using the Computer for Fun and Games, Managing Family Photos, or running other applications like Genealogy or Medical Programs such as MyChart or WebMD.
We will also provide a printed summary of your lesson and an optional video of the lesson that may be reviewed as often as needed, to serve as a refresher of your session.
Technology Selection Service:
Selecting the right technology solution can be time-consuming and sometimes overwhelming. With so many choices and different technologies and vendors in the marketplace, deciding which will suit your needs can be challenging. We will evaluate your needs, simplify the choices and review your options with you so that you can be confident with your selection.
System Setup Service:
We will set up any system that you may have, including computers, TVs and any associated peripherals, networks, phone systems, smart phones, sound systems and other electronic devices.
Computer Tune-up:
We will perform a comprehensive check of your computer to determine if there are problems that may be degrading performance. We analyze your storage space, memory, programs and start-up items to detect any issues and identify any updates to enhance your system’s productivity. Also included is a comprehensive cleanup of the computer’s registry – which can become corrupted over time, impeding performance significantly. Our tune-up service also includes removing the dust and dirt buildup from your computer and printer.
Anti-Virus Installation:
We install and set up the virus protection program of your choice. We assist with the selection of the right program for your needs, and validate that it is working correctly to protect you and your valuable personal information. (Price does not include anti-virus software, which is included by most Internet providers.)
Automated Data Backup Setup:
A reliable backup in case of a catastrophic event is crucial to ensure that valuable documents and photos are protected. We will set up an automatic backup to save your data on a secure site over the Internet. For most clients, data storage is free, but if you have a large amount of information (over 7 GB), there may be a monthly fee charged by the provider.
Ultimate Computer Service:
Our Ultimate Computer Service includes Computer Tune-up Service, Anti-Virus Installation and Data Backup service, combined for your convenience.
Virus Removal Service:
Viruses are a challenge to detect and remove. Simply running a scan is not sufficient for today’s sophisticated strains. We use a combination of scanning and manual removal to ensure that viruses are thoroughly eliminated. We will also perform a computer tune-up and check the anti-virus software’s functionality.
Repair Service:
Today’s electronics are built to last – and with extended warranties available, there is rarely an instance where repairing a part inside the case is advisable. However, there are circumstances that may require a component repair. If your device requires repair, we will facilitate the repair from start to finish.
In-Home Consultation:
Since all of our services are customized for each client, we take the time to visit with you and learn what you would like to achieve before proposing a service. By understanding your goals, it allows us to offer the best solution for your situation.
Customized In-Home Training:
Each class is tailored to match your objectives and skill level. We will start with the basics, if necessary, and proceed at a pace that is comfortable for you. Our training is performed in one hour increments, which limits the information provided in each session to a manageable amount. Most of our lessons can be completed in one session.
We will help you with any device that you need to figure out. Whether it's an issue with your computer, tablet, phone, TV, E-mail - you name it.
Possible lessons include: Basic Computer Skills, Operating Your Tablet, Operating Your Smart Phone, Navigating the Internet, Managing Your E-mail, Using Facebook, Video Conferencing, Using the Computer for Fun and Games, Managing Family Photos, or running other applications like Genealogy or Medical Programs such as MyChart or WebMD.
We will also provide a printed summary of your lesson and an optional video of the lesson that may be reviewed as often as needed, to serve as a refresher of your session.
Technology Selection Service:
Selecting the right technology solution can be time-consuming and sometimes overwhelming. With so many choices and different technologies and vendors in the marketplace, deciding which will suit your needs can be challenging. We will evaluate your needs, simplify the choices and review your options with you so that you can be confident with your selection.
System Setup Service:
We will set up any system that you may have, including computers, TVs and any associated peripherals, networks, phone systems, smart phones, sound systems and other electronic devices.
Computer Tune-up:
We will perform a comprehensive check of your computer to determine if there are problems that may be degrading performance. We analyze your storage space, memory, programs and start-up items to detect any issues and identify any updates to enhance your system’s productivity. Also included is a comprehensive cleanup of the computer’s registry – which can become corrupted over time, impeding performance significantly. Our tune-up service also includes removing the dust and dirt buildup from your computer and printer.
Anti-Virus Installation:
We install and set up the virus protection program of your choice. We assist with the selection of the right program for your needs, and validate that it is working correctly to protect you and your valuable personal information. (Price does not include anti-virus software, which is included by most Internet providers.)
Automated Data Backup Setup:
A reliable backup in case of a catastrophic event is crucial to ensure that valuable documents and photos are protected. We will set up an automatic backup to save your data on a secure site over the Internet. For most clients, data storage is free, but if you have a large amount of information (over 7 GB), there may be a monthly fee charged by the provider.
Ultimate Computer Service:
Our Ultimate Computer Service includes Computer Tune-up Service, Anti-Virus Installation and Data Backup service, combined for your convenience.
Virus Removal Service:
Viruses are a challenge to detect and remove. Simply running a scan is not sufficient for today’s sophisticated strains. We use a combination of scanning and manual removal to ensure that viruses are thoroughly eliminated. We will also perform a computer tune-up and check the anti-virus software’s functionality.
Repair Service:
Today’s electronics are built to last – and with extended warranties available, there is rarely an instance where repairing a part inside the case is advisable. However, there are circumstances that may require a component repair. If your device requires repair, we will facilitate the repair from start to finish.